App / Sports
khoka420 takes a straightforward approach to your data — we collect what we need to run your account, process transactions through Nagad, Upay, and Bank Transfer, and keep your records secure. Access to our platform and the scope of this policy depends on your local law and the eligible regions we serve.
When you create an account with us, we collect the information you submit during registration — your name, contact details, and the payment method you choose to link, whether that is Nagad, Upay, or Bank Transfer. We also collect transactional data generated by your activity: deposits, withdrawals, game session records, and any support requests you raise. This data is used to operate your account, process transactions accurately, detect unusual activity, and respond to your questions. We do not sell your personal data to third parties for their own marketing purposes. Data you provide through Nagad or Upay is handled in accordance with those services' own terms alongside ours; we act as the account operator, not as the payment processor for those rails. Retention periods reflect what is needed for account operation and any applicable legal obligations in the regions where we are permitted to offer services. If you close your account, we retain only what we are required to keep under applicable law. All of this applies subject to your local law and the eligible regions in which khoka420 operates — if you are unsure whether access is lawful in your location, please check before continuing.
Transactions routed through Nagad generate a transaction reference on your account. We store this reference for your records and for dispute resolution. Nagad's own privacy terms apply to data held on their side of the transaction.
When you use Upay to fund or withdraw from your account, the payment instruction passes through Upay's platform. We log the amount, timestamp, and result status on our end; Upay holds its own record under its terms.
Bank Transfer deposits and withdrawals are logged against your account with the bank reference provided. We do not store your full bank account number; we keep only the reference and status needed to reconcile your wallet balance.
This policy applies to your khoka420 account and the services we operate directly. It does not extend to third-party services you reach through our platform, whose own terms govern their data handling. The four areas below show what falls inside and outside this policy's reach.
Data collected when you register, log in, verify identity, or update account details falls fully inside this policy. This includes your login history and any verification steps completed through your account dashboard.
Deposit and withdrawal records processed on our side — including Nagad, Upay, and Bank Transfer references — are covered here. The payment provider's own privacy terms govern the data they hold independently.
Browsing behaviour on khoka420 — pages visited, game lobbies opened, session duration — is covered by this policy and used only for account operation and service improvement, not for third-party advertising.
Game content from studios such as Pragmatic Play or Spadegaming is delivered through their own platforms. Data those services collect directly is governed by their privacy terms, not this policy. We do not control or represent their data practices.
You have concrete choices about the data we hold on your account. The most direct route is your account settings page — from there you can review the personal details we have on record and update anything that has changed, such as your contact number or linked mobile wallet. If you want to know exactly what data we hold, you can submit a request through our support channel and we will respond with a summary of your account record. Where data is inaccurate, you can ask us to correct it; where it is no longer needed and no legal retention obligation applies, you can ask us to delete it. These rights are subject to the applicable law in your region, so what is available to you may vary depending on where you are accessing the platform. Use the support routes listed on this page to raise any data question — our team handles privacy requests through the same channels as account and payment queries.
Open the account settings page to see the personal details, payment method references, and transaction history we hold. You can view and download your transaction log directly from the wallet section.
If your contact information, name, or linked payment details need updating, edit them in account settings. For changes that require identity re-verification, follow the steps shown on screen.
Submit a data access, correction, or deletion request through our live chat or email support route. Reference your registered account so we can locate your record and respond accurately.
If you want to close your account and ask us to delete non-mandatory data, contact support with your account details. We will confirm what can be removed and what we are required to retain under applicable law.
For any question about this policy — how data is used, what we hold, or how to request a change — use the contact routes published on the khoka420 site. We do not publish operating hours we cannot confirm, but every query submitted through these routes is logged and followed up.
The live chat widget on khoka420 connects you to our support team. Use it to raise account data questions, request a record summary, or flag an inaccuracy you want corrected.
Send a written privacy request to the support email address shown in the contact section of the site. Include your registered account identifier so your record can be located without delay.
The help section of your signed-in account area covers common privacy and data questions with step-by-step guidance. Start there if you want to review or update your details before contacting the team.
Keeping your account data accurate and secure is something we treat as an operational requirement, not an afterthought. The specifics of what we do are laid out in the items below — from cookies and session tracking to how long we keep records and who you contact if something needs to change.
We use cookies to keep your session active and to remember your preferences within the account. No cookie data is sold or shared with advertising networks. You can manage cookie settings through your browser, though disabling session cookies will affect account functionality.
Access to your account is protected by the credentials you set at registration. We do not store your password in a readable form. If you believe your account has been accessed without your permission, contact support immediately through live chat or email.
We keep your account record for as long as your account is active and for any period required by the applicable law in the regions we serve. Transaction references — including Nagad, Upay, and Bank Transfer records — are retained for the period needed to satisfy financial record obligations.
If this policy changes in a way that affects how your data is used, we will notify you through your registered contact details before the change takes effect. To request a copy of the current policy or ask about a specific provision, use the email support route.
The questions below cover what we hear most often about data, account records, and your rights under this policy.
We collect the details you submit at registration — name, contact information, and the payment method you link, such as Nagad or Upay. We also log activity data like login timestamps, game sessions, and transaction references. We collect what is needed to run the account, nothing beyond that.
We store the transaction reference, amount, and status on our side to keep your wallet balance accurate and to support dispute resolution. The full payment data held by Nagad or Upay sits under their own privacy terms. We act as the account operator, not as their data processor.
Open your account settings to view personal details, transaction history, and payment references. For a more complete record summary, submit a data access request through live chat or email support with your account details, and we will respond with the information we hold.
Yes. If you close your account, you can request deletion of data that is not subject to a legal retention obligation. We will confirm what can be removed and what we must retain. Submit the request through email support using your registered account identifier so we can process it accurately.
We do not share your personal account data with game content studios. They supply game content to the lobby but do not receive your registration or payment details from us. Any data those studios collect through their own platforms is governed by their own privacy policies.
This policy covers your account as operated by khoka420. Access to the platform and the specific rights available to you depend on your local law and the eligible regions we serve. If you have a question about whether access is lawful in your location, check that before using the platform.