App / Sports
khoka420 sets out these legal terms so you know exactly what governs your account, your transactions and your use of this platform. Access to our services depends on your local law and eligible region — read this page before you open or continue using your account.
These terms govern everything connected to your khoka420 account: the games you access in the lobby, the payment methods you use — including Nagad, Upay and Bank Transfer — and any communications we send to your registered contact. We apply this policy on the basis that your use of the platform is voluntary and that you have confirmed eligibility under the laws applicable in your region. We do not make representations about legal status in jurisdictions where we have no verified standing. If local law in your area restricts online gaming or financial transactions of this kind, your access to this platform and its services depends entirely on your own compliance with those laws. We keep these terms updated; the version shown on this page is the one in effect at the time you read it. Where a specific section of our policy has been revised, we note the change at the head of that section. Nagad and Upay transactions processed through your account wallet are subject to the same terms as Bank Transfer activity — no payment channel sits outside this policy. If you have a question about how a specific clause applies to your account, the support route is open to you.
Nagad transactions through your account wallet are covered under this policy on the same basis as all other payment activity.
Upay payments linked to your account fall within the full scope of these terms, including transaction records and dispute steps.
Bank Transfer activity is treated identically to mobile wallet transactions — same policy, same record-keeping, same contact route.
Not every element connected to your experience falls within this single policy document. We distinguish four areas clearly so you know where this policy applies and where it stops. Account access and registration sit fully inside this policy. Financial transactions — deposits and withdrawals via Nagad, Upay or Bank Transfer — are covered by these terms plus any conditions shown at the point of transaction. Site content, including game titles from our lobby, is governed here at the platform level; individual game rules shown inside each title are set by the relevant studio. Third-party services — such as your mobile wallet provider or your bank — operate under their own separate terms and are not bound by this document.
Registration, login, identity verification and account closure are all governed directly by this policy. Steps shown in your account settings reflect these terms.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer fall within this policy, alongside any limits or conditions shown at the transaction screen.
Game content in the lobby — including titles from our studio partners — is covered at platform level. Rules inside individual games are set and displayed by the studio.
Your Nagad or Upay wallet provider and your bank are independent services. Their own terms apply to your relationship with them; this policy does not extend to them.
This policy gives you concrete steps to manage your information and raise concerns. To review your transaction records, open the account history section — every Nagad, Upay and Bank Transfer activity is logged there with a date stamp and reference number. If your account details need correcting — such as a registered phone number or email address — the update path is inside your account settings; follow the fields shown and complete any verification step required. If you believe a record is inaccurate or an action on your account was not authorised by you, raise it directly through our published support route. We treat every such request as a formal query and respond through the same channel you used to submit it. For data-related requests — including asking what information we hold against your account — the correct step is to contact our support team with your account reference and the specific request in writing.
Account history shows all transaction activity by date and reference. Open it from your signed-in dashboard; no separate request is needed to view your own records.
Update a registered phone number, email or name through account settings. Follow the verification fields shown — we apply the steps displayed at that screen.
If a record looks wrong or an action was not yours, contact support with your account reference. We handle it as a formal query and respond to the channel you used.
To ask what information we hold on your account, send a written request through our support route. Include your account reference so we can locate the correct record.
For any legal, policy or account rights question, use the contact routes we publish on this site. We do not invent channels, hours or response commitments beyond what is shown in our published help section. Every route below is visible on the platform.
Open the chat widget from any signed-in page to ask a policy or account question in real time. Include your account reference for faster handling.
Send a written policy question or data request to our published support email address. Attach your account reference and describe the specific clause or record you are asking about.
Our help section covers the most common policy questions with step-by-step account paths. Check there first before submitting a formal request.
We handle your account data with a defined set of practices, not vague promises. Here is what we apply and where you can check or challenge each one.
We collect only the information needed to operate your account: registration details, transaction records and session activity. We do not sell this data to third parties outside what is disclosed in our privacy section.
Our site uses cookies to keep your session active and to remember account preferences. You can adjust cookie settings through your browser; removing session cookies will require you to log in again.
Access to your account is protected by the login credentials you set. If you suspect unauthorised access, contact support immediately using the published live chat or email route and request an account review.
We retain your account records for the period required by this policy. To request a change to held information or to ask about retention periods, submit a written request through our support email with your account reference.
These are the questions we receive most often about our legal terms, your account rights and how this policy works in practice.
Access to this platform and its services depends on local law and your eligible region. If your jurisdiction restricts online gaming or financial transactions of this kind, your use of the platform is subject to your own compliance with those laws. We recommend checking your local legal position before opening or continuing an account.
Nagad, Upay and Bank Transfer transactions processed through your account wallet are all covered by this policy. No payment channel sits outside its scope. The conditions shown at the transaction screen also apply alongside these terms.
Send a written request through our support email, including your account reference and a clear description of the information you are asking about. We locate the record tied to your account and respond through the same channel.
Yes. Open account settings while signed in and follow the fields shown for the detail you want to update — phone number, email or name. Complete any verification step displayed at that screen. If the option is not available in settings, contact support with your account reference.
Contact support immediately using live chat or the published support email. Provide your account reference and the transaction reference shown in your account history. We treat this as a formal query and respond through the channel you used to raise it.
We update these terms when our policy or operational conditions change. The version on this page is always current. Where a specific section has been revised, we note the change at the head of that section. Continuing to use your account after a revision means you have read the updated terms.